The installation manual
Install your mount by following the instructions in the video and/or the PDF manual.
Complete your mount:
Replacement Sleeve with camera windowWaterproof touch Sleeve with camera opening, compatible with Shapeheart mounts.
14,95€
Taxes included. Shipping costs calculated at checkout. View full detailsWe monitor the quality of our products as closely as possible, but we are never immune to a defect. In the event of an issue, and if your product is under warranty, we commit to replacing the defective part.
By registering your product, you will benefit from a 10-year warranty extension.
Contact us
For any questions or complaints, send us an email: contact@shapeheart.com
Wrong Sleeve size?
If the size of your Sleeve does not fit your phone model, you can very simply exchange just your Sleeve (just the Sleeve, not the full product) by following this link: https://shapeheart.typeform.com/to/hhP49RvA
Glare on the Sleeve?
Yes, it can happen that reflections from the sun on the Sleeve reduce the visibility of the phone, depending on the position of the sun, the phone, or your posture on your two-wheeler.
To reduce this issue, make sure the brightness of your device is at maximum.
In the event the problem persists, you can use the adhesive metal plate, which is an alternative that allows you to use our mounts without the Sleeve.
My product is broken?
Our products are guaranteed for 2 years. If you have encountered a problem with your product, we can replace it free of charge. Please send the following to contact@shapeheart.com:
. A photo of the product
. Proof of purchase
. Your full contact details
My product is incompatible
If you are unable to install the product or think it is not compatible, contact us at contact@shapeheart.com. We will work together to find the right compatible version for your use
Usage precautions
- We would like to remind you of the importance of using our magnetic phone mounts responsibly.
- Intended use: Our magnetic phone mounts are designed to be used exclusively for the purpose of securely holding your mobile phone. They must under no circumstances be used for any other applications.
- Legal compliance: You are required to comply with all applicable laws regarding the use of electronic devices. It is your responsibility to adhere to these regulations and not to use your phone in a dangerous or illegal manner.
- Road safety: Never use our magnetic phone mount while driving inappropriately or ignoring traffic rules. Keep your attention on the road and other road users.
- Correct installation: Before using our product, please ensure it is properly installed and secured in accordance with the instructions provided in the manual. Incorrect installation may result in accidents or material damage.
- Regular maintenance: Make sure to keep your magnetic phone mount in good working condition. Regularly check the fixings and magnets, and replace any component by contacting us at contact@shapeheart.com.
In the event of a defective product or any doubt about its reliability, please do not use the product and contact us immediately. - Personal responsibility: You assume full responsibility for the use of our magnetic phone mount. Under no circumstances shall we be held liable for accidents, injuries, material damage, or consequences related to the use of our products in an inappropriate manner or not in accordance with these guidelines.
- Compliant use: Make sure to use our phone mounts properly in accordance with the instructions in the manual. Before use, verify that your phone's weight is compatible with the use of our products.
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