The installation manual
Install your leash by following the information in the video and/or the PDF manual.
We do our utmost to control the quality of our products, but defects can never be entirely ruled out. In the event of an issue and if your product is under warranty, we commit to replacing the defective part.
By registering your product, you will benefit from a 10-year warranty extension.
Contact us
For any questions or complaints, send us an email: contact@shapeheart.com
My product is broken?
Our products come with a 2-year warranty. If you have experienced an issue with your product, we can replace it free of charge. Please send the following to contact@shapeheart.com:
. A photo of the product
. Proof of purchase
. Your full contact details
My product is incompatible
If you are unable to install the product or believe it is not compatible, contact us at contact@shapeheart.com. We will work together to find the right compatible version for your use.
Safety precautions
- We would like to remind you of the importance of using our magnetic phone mounts responsibly.
- Intended use: Our magnetic phone mounts are designed to be used exclusively for the purpose of securely holding your mobile phone. They must not be used for any other application under any circumstances.
- Compliance with laws: You are required to comply with all applicable laws regarding the use of electronic devices. It is your responsibility to adhere to these regulations and not to use your phone in a dangerous or illegal manner.
- Road safety: Never use our magnetic phone mount while driving inappropriately or disregarding traffic rules. Keep your attention on the road and other road users.
- Correct installation: Before using our product, please ensure it is properly installed and secured in accordance with the instructions provided in the manual. Incorrect installation may result in accidents or material damage.
- Regular maintenance: Make sure to keep your magnetic phone mount in good working condition. Regularly check the fastenings and magnets, and replace any component by contacting us at contact@shapeheart.com.
In the event of a defective product or any doubt about its reliability, please do not use the product and contact us immediately. - Personal responsibility: You assume full responsibility for the use of our magnetic phone mount. Under no circumstances shall we be held liable for accidents, injuries, material damage, or consequences arising from the use of our products in an inappropriate manner or in a manner not in accordance with these guidelines.
- Proper use: Make sure to use our phone mounts correctly in accordance with the instructions in the manual. Before use, verify that the weight of your phone is compatible with the use of our products.
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