They trust us:
Protects your phone
Absorbs vibrations
Protects your phone
Absorbs vibrations
Our Sleeve absorbs up to 50% of engine and road vibrations, eliminating any risk of damage.
UNIVERSAL SPHERICAL ADAPTER
Turnkey installation
UNIVERSAL SPHERICAL ADAPTER
Turnkey installation
This mount is only compatible with the universal ball mount (not included).
1. Place the Shapeheart "Ball" part in your universal ball mount.
2. Insert your phone into the Sleeve, snap it onto the mount (making sure to center it properly) and you're off!
Do you still have questions?
Are the magnets harmful to my phone?
No. Simply because there is no magnetic field inside the Sleeve or through the plate. We explain everything here.
Bear in mind that brands like Apple even put magnets inside the phone now.
I've heard that mounts can damage the phone's camera?
This is true, for motorcycles only, where engine vibrations from certain bikes can damage the optical stabilizer of some phones (mainly iPhone).
Our mounts with sleeves absorb the vibrations so there's no risk.
We explain everything here.
Can someone steal my phone?
The question is legitimate, but it is absolutely not an issue we have encountered.
First of all, it should be noted that the mount is removable. Our mounts are very discreet, with no apparent distinguishing features. There is no more risk than walking down the street with your phone in hand.
Snatch thefts occur, most of the time, on public transport. On the metro, for example, where once the doors are closed, there is nothing you can do.
Once again, the question is legitimate, but we have not had a single report of this type of theft.
If your concern remains, you can install the Shapeheart Phone Leash.
Is the Sleeve touch-screen compatible?
Yes, of course. And to ensure the touchscreen is as responsive as possible, it's important to choose the right sleeve size — refer to our size guide.
Does the Sleeve really protect against rain?
The Classic and Pro Sleeves protect against rain but are not designed to be submerged in water — they are not waterproof. For that, you need to choose the waterproof Sleeve.
But in normal conditions, you can ride in the rain without any worries with our 3 Sleeves.
Does the phone get hot?
Obviously, inside the Sleeve the phone will get warmer than without a sleeve. It then depends on the phone, the GPS, whether you are charging the phone at the same time, and the outside temperature.
It's rare but it can happen. In that case, it's better to go for the version with a metal plate.
Are there any reflections in the sun?
Yes, it can happen. Depending on the position of the sun, the phone, or your posture on your 2-wheeler. You can use the metal plate to limit this effect, but keep in mind that even without a Sleeve, in full sunlight, visibility can be reduced.
Don't forget to set your brightness to the maximum either.
Can I charge my phone?
Of course! The Classic and Pro Sleeves have a slot to pass the charging cable through.
What if I change my phone?
If you stay with an equivalent size, you don't need to buy anything. If not, you can just repurchase the Sleeve — no need to buy everything again.
Is there a warranty?
Yes, up to 10 years by registering your product. Everything is explained here.
Is it compatible with wireless charging and/or MagSafe?
The metal plate is not directly compatible with wireless charging. By sticking the metal plate onto your phone case, you simply need to remove the case from your phone to charge it on your MagSafe charger.
MagSafe alone won't be enough to withstand impacts. You must use the Shapeheart Sleeve or metal plate to ensure proper use of the mounts.
Which version to choose?
Everything is explained: here.
