Warranty  sports armband

For any question or complaint, email us at: contact@shapeheart.com

If the size of your sleeve does not fit your phone model, you can very simply exchange just your sleeve (just the sleeve, not the complete product) by following this link:https://shapeheart.typeform.com/to/hhP49RvA

Yes, it can happen that reflections from the sun on the sleeve reduce the visibility of the phone, depending on the position of the sun, the position of the phone, or your posture on your two-wheeled vehicle.
To reduce this issue, make sure the brightness of your device is set to maximum.

If the problem persists, you can use theadhesive metal plate which is an alternative and allows you to use our mounts without the sleeve.

Our products are covered by a 2-year warranty. If you have encountered a problem with your product, we can replace it free of charge. Please send to contact@shapeheart.com:
. A photo of the product
. A proof of purchase
. Your full contact details

If you are unable to install the product or think it is not compatible, contact us at contact@shapeheart.com. We will work together to find the right compatible version for your use.

• We would like to remind you of the importance of using our magnetic phone mounts responsibly.
• Intended use: Our magnetic phone mounts are designed to be used exclusively for the purpose of securely holding your mobile phone. They must under no circumstances be used for any other applications.
• Compliance with laws: You are required to comply with all applicable laws regarding the use of electronic devices. It is your responsibility to adhere to these regulations and not to use your phone in a dangerous or illegal manner.
• Road safety: Never use our magnetic phone mount while driving inappropriately or ignoring traffic rules. Keep your attention on the road and other road users.
• Correct installation: Before using our product, please ensure it is properly installed and secured in accordance with the instructions provided in the manual. Incorrect installation may result in accidents or property damage.
• Regular maintenance: Make sure to keep your magnetic phone mount in good working condition. Regularly check the fastenings and magnets, and replace any component by contacting us at contact@shapeheart.com.
  In case of a defective product or any doubt about its reliability, please do not use the product and contact us immediately.
• Personal responsibility: You assume full responsibility for the use of our magnetic phone mount. Under no circumstances shall we be held liable for accidents, injuries, property damage, or consequences related to the use of our products in an inappropriate manner or not in accordance with these guidelines.
• Proper use: Make sure to use our phone mounts correctly in accordance with the instructions in the manual. Before use, verify that the weight of your phone is compatible with our products.