The installation manual
Install your stand by following the instructions in the video and/or the PDF manual.
Complete your stand:
Adhesive metal plateAdhesive metal plate, adapter to stick on your phone case. Not MAGSAFE compatible.
9,95€
Taxes included. Shipping costs calculated at checkout. View full detailsWe do our utmost to control the quality of our products, but we are never immune to a defect. In case of an issue and if your product is under warranty, we commit to replacing the defective part.
By registering your product, you will benefit from a 10-year warranty extension.
Contact us
For any question or complaint, send us an email: contact@shapeheart.com
Wrong sleeve size?
If the size of your sleeve does not fit your phone model, you can very simply exchange just your sleeve (only the sleeve, not the complete product) by following this link: https://shapeheart.typeform.com/to/hhP49RvA
Reflections on the sleeve?
Yes, it can happen that sunlight reflections on the sleeve reduce the visibility of the phone, depending on the position of the sun, the phone, or your posture on your two-wheeler.
To reduce this issue, make sure the brightness of your device is at its maximum.
If the problem persists, you can use the adhesive metal plate which is an alternative and allows you to use our stands without the sleeve.
Is my product broken?
Our products come with a 2-year warranty. If you have encountered a problem with your product, we can replace it free of charge. Please send the following to contact@shapeheart.com:
. A photo of the product
. Proof of purchase
. Your full contact details
My product is incompatible
If you are unable to install the product or think it is not compatible, contact us at contact@shapeheart.com. We will work together to find the right compatible version for your use.
Safety precautions
- We would like to remind you of the importance of using our magnetic phone stands responsibly.
- Intended use: Our magnetic phone stands are designed to be used exclusively for the purpose of securely holding your mobile phone. They must not under any circumstances be used for other applications.
- Compliance with laws: You are required to comply with all applicable laws regarding the use of electronic devices. It is your responsibility to adhere to these regulations and not to use your phone in a dangerous or illegal manner.
- Road safety: Never use our magnetic phone stand while driving inappropriately or ignoring traffic rules. Keep your attention on the road and other road users.
- Correct installation: Before using our product, please make sure it is properly installed and secured in accordance with the instructions provided in the manual. Incorrect installation may cause accidents or material damage.
- Regular maintenance: Make sure to keep your magnetic phone stand in good working condition. Regularly check the fastenings and magnets, and replace any component by contacting us at contact@shapeheart.com.
In case of a defective product or any doubt about its reliability, please do not use the product and contact us immediately. - Personal responsibility: You assume full responsibility for the use of our magnetic phone stand. Under no circumstances shall we be held liable for accidents, injuries, material damage, or consequences related to the use of our products in an improper manner or not in accordance with these guidelines.
- Proper use: Make sure to use our phone stands correctly in accordance with the manual's instructions. Before use, verify that your phone's weight is compatible with our products.
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