FAQ – EN

MAGNETS

HOW STRONG IS THE MAGNET SYSTEM ?

Our patented magnetic sleeve withstand up to 30 times the weight of your smartphone. It has been tested and approved during its conception by 100 people during 300 tests. Make sure to hear the distinctive clap of the magnets to ensure that your smartphone is safely attached

ARE MAGNETS DANGEROUS FOR MY SMARTPHONE ?

Magnets are placed in between two steel plates that isolate the smartphone from magnetic field while increasing magnetic force inside the system. It's totally harmless for your smartphone

WHAT HAPPENS IF SOMEONE HITS MY ARM ?

When you begin a race, there can be a lot of people. We advise you to turn your smartphone by 45° in order to place it on the front side of your arm and not on the side

ISN'T IT EASY TO STEAL ?

On thousand of armbands sold across the world, we have never heard about somebody's phone stolen. It's not that easy to steal you if you run !

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SIZE

IS MY SMARTPHONE COMPATIBLE ?

Our magnetic sleeve exists in 2 sizes, allowing us to cover more than 95% of smartphone references, including very large smartphones.

You can check your smartphone size by comparing with magnetic sleeve dimensions :

Size Standard Smartphones : 92 x 159 mm
Size Very Large Smartphones : 98 x 176 mm

WHAT IS THE SIZE OF THE ARMBAND ?

We have carefully studied arm dimensions so that our armband can be compatible with more than 90% of runners arms, including very thin arms.

You can check if your arm circumference is in between :

Arm circumference : 22 cm (8,6inches) - 38 cm (15inches)(

ERGONOMY

WHAT IF I CHANGE MY SMARTPHONE ?

That's what all of this is about : allowing you to change your smartphone without having to change the whole armband. Our sleeve can fit all smartphone brands (2 sleeve sizes exist : for standard smartphone and very large smartphone such as iPhone 8 +)

IS THE SLEEVE WEATHER PROOF ?

The sleeve allows you to protect your smartphone from weather while conserving a perfect touchscreen interface

WHAT IS THE WEIGHT OF THE ARMBAND ?

Our armband weight less than 150g (0,30 pounds), a little bit less than your smartphone. No matter if you are used to run with your smartphone or not, the combination of a comfortable design and high end material will make you forget about it after few strides

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HEART RATE SENSOR

HOW DOES THE SENSOR WORK ?

It's an optical heart rate sensor, one of the best of the market, with an incredible accuracy. It's linked to your smartphone via bluetooth low energy and send the heart rate to your favorite sport app (compatible with most running and sport applications)

HOW DOES IT WORK DURING WINTER ?

It's very easy, you just have to remove the sensor from the armband, put it inside the multisport kit (sold with the armband) and tie it up to your arm

DO YOU HAVE YOUR OWN APP ?

We do not have our own app because we are compatible with your favorite running app : Nike, Strava, Endomondo, Runtastic, Runkeeper … and more!

WHAT COMPETITIVE ADVANTAGE COMPARED TO SMARTWATCHES ?

If you run / do sport with your smartphone (music, GPS, safety reasons, sport app, activity tracking), you will have a device that is more affordable than smartwatches while having a far more precise heart rate measure

COMPARED TO A CHESTSTRAP ?

We have the same accuracy as chest straps, yet we are far more comfortable

WHY IS IT MORE RELIABLE ?

The heart rate measure on the arm is more reliable than on the wirst for 3 reasons : less hairs, less movement and most of all : less ambient light that is disturbing the signal

WHAT ELSE CAN WE DO WITH MULTISPORT KIT ?

You can use your sensor outside of the armband, for indoor cycling, rower, fitness or any other activity where the smartphone can be nearby without having to wear it on the arm. It can do the same job as most of heart rate bluetooth sensor that are sold alone and cost around 70-80 euros (without the armband !)

WHAT IS THE AUTONOMY OF THE SENSOR ?

The sensor will last for 35 hours while tracking your heart rate.

You will be able to use it during one month with 3 run per week without having to charge it

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